A big thank you to all of Door County’s frontline hospitality workers for their dedication and efforts in making our guests feel welcome over the past year. We asked our community to nominate those who consistently go above and beyond to create memorable moments for guests, and we received more than 100 nominations! Read through them all below. From those nominated, we randomly selected one to win a special Door County prize package as a token of appreciation for a job well done.
Congratulations to Elizabeth Wuesthof from Twelve Eleven Wine Bar, nominated by Alan B., for being selected as our 2023 Hospitality Hero winner, and thank you to all our hospitality heroes in Door County!
Alaina Tews from Bridge Up Brewing
"Very friendly and helpful to visitors to our area. Has regular customers that have a standing time to visit with her. Always has a great attitude and a great smile." - Nominated by Randy P.
Rowley's Bay Resort Staff
"The place burned down. Not only have they lost their jobs, but some lost their homes, too." - Nominated by Mary R.
Amanda Rour from Four's Grand Slam
"Amazing service. Amazing personal connection great server and bartender." - Nominated by Greg W.
Amy Christianson from Coyote Roadhouse
"Fabulous service and wonderful conversation! Phenomenal overall!" - Nominated by Linda W.
"Once you walk through the door you are greeted and acknowledged. It's a great feeling." - Nominated by Kim F.
"Always has a smile on her face!" - Nominated by Ryan H.
"Always so accommodating and "johnny on the spot." - Nominated by Amy F.
Andrea Vandertie from Morning Glory
"Andrea is such a great worker. She has been working there for over 5 years! She started as a dishwasher and worked her way up. She always has a smile, is fast and friendly. She makes sure to make the dinning experience great and that it’s your second home when your at the Morning Glory." - Nominated by Jennifer V.
Angie McMahon from Shiny Moon Cafe
"Angie is so gracious! Every guest to her restaurant feels like a friend! She puts a lot of love in to everything she does and it shows." - Nominated by Marths S.
Arie Hunt from Stone Harbor
"No matter how busy it is, she always serves with a smile, has a great sense of humor, and always makes her customers feel special!" - Nominated by Patty O.
Ashley Graves from Belgian Delight
"Ashley is the best waitress in all of Wisconsin!! She’s always smiling, quick, proficient! makes you feel like you’re the only one in the whole restaurant. And she knows you by name." - Nominated by Timonthy J.
"Always fantastic service and very friendly." - Nominated by Chris P.
"Great server!!! Always above and beyond!!" - Nominated by Brian H.
"She’s hard working, always pleasant." - Nominated by Beverly W.
"Ashley is a breath of fresh air when you walk into the Belgian Delight. She can take care of everyone and not skip a beat ! Very polite, kind and always smiling." - Nominated by Michelle P.
"Ashley is always cheerful and will go above and beyond even when working a double shift or short handed. She never lets any of her customers feel slighted and is quick to recommend something special or new for you to try." - Nominated by Susan H.
Brenda Bott from Beachview Condo Rentals
"Brenda Bott is our Host for the new Beachview Condo Rentals in Sister Bay. Brenda was actively involved with all of our 2023 guests. From assistance of our initial Website design and completion, initial booking welcome E-mails, check in details prior to arrival, to follow up E-mails after they left, to all the house cleaning coordination, she made our first year a Grand success with nothing but 5 star ratings from all the Websites, including Airbnb, VRBO and our own Beachview Condo Rental website. Brenda was able to coordinate things like early arrivals, late checkout and requests for dinner recommendations, local activities and experiences to explore in and around Sister Bay and all of Northern Door Co. She was instrumental in achieving over a 95% occupancy during the peak and shoulder seasons. Pretty amazing considering this was our first year of operation. She also signed up and worked with Sister Bay Advancement for last minute bookings to fill some mid week openings. She assisted with our Guest gift bags that everyone received upon check which held a bag of Chocolate from Uncle Toms, Coffee from Door Co coffee, $10 gift card to Wild Tomato or Skipstone Coffee, 10% off at Zeke's Market, Peach Barn and Door Co Boat Rental. Brenda went above and beyond with the highest level of customer service to connect with our new guests and all the reviews reflected their complete satisfaction and desire to return again in the future! We are so glad to have Brenda as part of our team to give our guests 5 star hospitality service!" - Nominated by Gary W.
Carol Williams from Sister Bay Scenic Boat Tours
"She’s a huge asset to the community because she makes every individual feel special and loved in any situation. She’s a very hard worker." - Nominated by Kayla C.
"Great friend, game partner, and door county grandma! Fun times at the bowl all year round! Thanks for housing my sister!!" - Nominated by Jerod V.
"The sweetest lady ever! She goes out of her way to help anyone that walks past her kiosk even if it’s completely unrelated to the business she works for!" - Nominated by Harrison W.
"Carol is the epitome of what Door County stands for. She is responsible for making so many people feel warm and welcome in Door County. I can't think of anyone more deserving of the title "hospitality hero." - Nominated by Allison H.
"She is simply the best! Always helping out everyone with the happiest mood :)" - Nominated by Richard M.
"She does everything (especially because visitors assume that the kiosk is an information center)." - Nominated by Clayton P.
"Carol goes above and beyond for locals and visitors to Door County!" - Nominated by Emily M.
"Carol is the heart and soul of the kiosk at the Sister Bay Marina. I have had the pleasure of working beside her for the last 12 years, and her joy, generosity, and care for her customers is unmatched and never wavers. She goes above and beyond to make everyone feel comfortable and welcome in Door County. This extends far beyond her work hours, and I can think of no one more deserving than Carol Williams." - Nominated by Marley I.
"Carol goes above and beyond to make sure that every one has the best day possible. She’s takes time to get to know the customers and always manages to put a smile on everyone’s face. We need more Carols in this world." - Nominated by Allkison M.
Caroline Cardamone from Thorp House Inn
"Caroline recognizes that hospitality is more than merely serving guests, rather she understands the implications of hospitality involves making our guests feel special. She is not only gracious to guests, but also available–and by available I mean she sits with guests and really gets to know them. And although by her own admission she is an introvert, she listens to their stories and connects at a deeper level with them. She is simply present in the lives of our guests. She always joyfully makes room for a guest–nothing is an interruption for her. She recognizes hospitality is the most extraordinary of human experiences and in fact, is a way of life. She lives these practices in her daily life, therefore, why wouldn’t she naturally express them with guests at the inn. She understands the experience of hosting our guests as a relationship with a stranger who is no longer a stranger once they arrive–and they depart as friends." - Nominated by Matt R.
Charlie Voight from Charlie's Smokehouse
"Love the service and product! Called to pick up fish for my husband who was still home in St. Louis, I called as the website said closed at 4 and it was 3:50, he said “oh just come, we’ll wait for you”. When I arrived I received the same wonderful care with no rush! My husband was delighted that I brought home his favorites!" - Nominated by Connie G.
Chris Christianson from Landmark Resort
"Chris always goes above and beyond when helping guests. Be it giving directions, recommendations, a sunny smile. You name it and Chris has done it. She greets every guest with a smile and fellow employees as well. She would give you the shirt off her back if you needed it and would expect nothing in return." - Nominated by Jen J.
"Chris is consistently friendly and welcoming to those coming to stay at The Landmark. She has been recognized many times by the guests as someone that stood out and should be appreciated for what they do. She's a wealth of knowledge about Door County and has many great ideas for things to do in the Door no matter what the season. Chris not only does a great job for the resort but; she also represents the area well." - Nominated by Karen K.
Constance Smithwick from Twisted Tree
"Constance goes above and beyond to help her customers at twisted tree. From recommending a cute outfit to the best hike or restaurant in door county, she goes above and beyond to take care of her customers." - Nominated by Katy D.
"Constance is the most friendly and personable worker in the Door, at the peninsula’s finest boutique retail store!" - Nominated by David S.
Dave & Karen Rozek from Buttercups Coffee
"Besides having the BEST drinks (and cookies and scones) in Door County, Dave and Karen go out of their way to make customers feel welcome and appreciated. They also do a lot of good things for Egg Harbor. Wonderful people!" - Nominated by Linda S.
Deb McDonald from Inn at Cedar Crossing
"Deb is a local celebrity in our eyes and the eyes of our guests. She has worked here for 34 years. Our guests come back year after year thrilled to see her and swap stories of years past. Deb has celebrated birthdays, anniversary's and yearly trips with those folks. She has watched bussers in high school, become servers in college, to return with new spouse's, new babies and wonderful life experiences. Deb is our gem of Door County! She truly gives her all to help people created lifelong, lasting, happy memories in Door County." - Nominated by Reagan S.
Dede McCartney from Madison Avenue Market
"Dede consistently provides quality products on offer in her shop. She works seemingly tirelessly to feed and nourish customers as well as local shop owners with homemade recipes she conjures up in her kitchen. She enthusiastically participates in any and all chamber activities designed to promote the area. In addition, she creates an atmosphere of conviviality, warmth and generosity each Saturday in the tasting area at the back of the shop. I believe this has drawn customers to Sturgeon Bay over the many years she has been open allowing exposure to other businesses. Her carefully curated aesthetic enhances everyone's visit to the area and draws people in. What an asset to the community!" - Nominated by Lisa R.
Dori Arbter from The Mill Super Club
"BEST DANG BARTENDER AT THE BEST DANG SUPPER CLUB IN DOOR COUNTY!!!" - Nominated by William A.
Elizbeth Wuesthoff from Twelve Eleven Wine Bar
"Every time we enter twelve eleven in sister bay Elizabeth is the most warm and gracious. She makes you feel so at home and welcomed. My wife and I go to twelve eleven of course for the delicious wine but it’s Liz’s hospitality that brings us back" - Nominated by Alan B.
Elizabeth was randomly selected as our 2023 Hospitality Hero. Congratulations Elizabeth and thank you!
Faye Bley & Kim Waszak from Door County YMCA
"Faye Bley & Kim Waszak never ask for any recognition, which is exactly what makes them Hospitality Heroes! Everyday they greet locals and visitors alike into the YMCA, but they're far more than just smiling faces. They're an essential part of many members' day. Regulars at the Sturgeon Bay Y know Faye & Kim well, as they have over 25 years of combined service at the Y. Their dedication, reliability, and knowledge keeps the Y running at its best for over 10,000 members! Faye & Kim are the backbone of the Y, opening the facility every morning (usually in the dark) and creating a welcoming atmosphere to all who walk through the doors!" - Nominated by Rachel S.
Hunter Bjarnarson from Island Fever
"Hunter creates a fun and relaxing bar environment. He loves talking with the customers and making everyone feel welcome. He makes you feel like you are really relaxing on island time." - Nominated by Katie E.
Janet Luevanos from McEvoys Culinaria & The Dorr Hotel
"Janet goes above and beyond to get things done right! She pays attention to details and takes care of her customers!" - Nominated by Ellie & Louise of Sister Bay Advancement Association
Janet Devoe from Twelve Eleven Wine Bar
"Janet is an amazing human- she makes everyone feel special" - Nominated by Kim R.
"She's been with us from the beginning! local and awesome...always looking out for others! She was a nurse as well during the pandemic!!!" - Nominated by Tim R.
Jennifer Nellis from Cornerstone Pub
"Jen's hospitality career started as a child at the Pudgy Seagull in Sturgeon Bay and has not stopped since. She has dedicated her career to serving tourists and locals since her youth, and during the sale and transition of ownership from Weisgerber's to the Cornerstone she was the rock that anchored the transition of one family to another. She has regulars that come annually to see her throughout the entire year, and takes time every Christmas to bake and fill goody boxes with candy and pies for all the regulars that stop in over the holidays to see her. She also juggles a secondary housekeeping hospitality position during our peak tourism season. She is the sassy, fun energetic "cornerstone" in our hospitality driven community that has trained several hundred seasonal and year round staff to meet the high tourism driven demand in Door County and deserves to have recognition for all her years of service to tourism throughout Door County!" - Nominated by Jessica H.
Jennifer Vandertie from Morning Glory
"Jennifer has been at morning glory for many years. She is known to many "regulars" and is an important part of their day. She seems as party of their own family in a sense. I believe she is very deserving of this award due to her friendly demeanor and great at what she does as a waitress at Morning Glory." - Nominated by Rebecca M.
"Jennifer is always so sweet and kind and really makes everyone feel special" - Nominated by Kaelyn W.
"Gives her all to every customer every time." - Nominated by Tyler D.
"Great service and a positive outlook" - Nominated by Jessica H.
"The best waitress, makes me feel welcome and is so kind. I appreciate her always caring to give!" - Nominated by Haley R.
"Jen is one of the most attentive, positive attitude waitresses I’ve ever met! She always has a smile and is happy to fulfill any request my young children make when we go to Morning Glory for breakfast! We appreciate you, Jennifer!!" - Nominated by Stacy L.
"Very great customer service. She was very nice and helpful." - Nominated by Nicole L.
"Jennifer has a sunny disposition and makes everyone feel welcome." - Nominated by Amanda H.
"The best server in Door County!" - Nominated by Alexa J.
"She is outstanding, polite, and fun!" - Nominated by Roberta E.
Jessica Grasse from Grasse's Grill
"Jessica has always gone above for our family. We come up maybe twice a year and she knows my voice on the phone when I call in. She knows our family loves all the extra ranch. During Covid she had our soup waiting for us when we got up there late. Take out bags are always written with a sweet message to us and our kids. There is no other restaurant that remembers our names, gives us special messages, and just loves our family like we live in Door County. Amazing individual that is well deserving of this award!" - Nominated by Melissa W.
Jill Summers from Egg Harbor Lodge
"Jill is beloved at the our front desk. She and her husband David used to be guests at Egg Harbor Lodge for years. They decided to move to Egg Harbor and I asked her if she would be interested working our front desk. I knew she’d be amazing and she has been. She makes all kinds of lists that she copies for guests and they find it extremely helpful. Whether it’s for restaurants or things to do that she and her husband enjoy the guests love it. She knows everything about Door County since she used to be a visitor. If a guest wants a wine and cheese basket she’s on it. If we need something from the hardware store or post office she’s got that too. She cheerfully helps with housekeeping too. She has done countless sweet things for the guests. Our family has owned Egg Harbor Lodge for 47 years and we’ve been extremely thankful for our staff. Front desk takes a certain kind of person. Yes, the asked the same questions over and over… we all do but she never gets annoyed by that or anything else. I’m pretty thankful she works for us." - Nominated by Sarah S.
Jo Renard from Belgian Delight
"A group of us breakfast every week and Jo is ALWAYS there with a smile and sweet personality. Consistency and dedication!! Thank you Jo." - Nominated by Kari M.
Jobeth Kramer from 3rd Avenue Café
"Jobeth is the main reason we are regulars at 3rd Avenue Cafe. She makes you feel like you belong as soon as you walk in the door. She remembers so many personal details about the things you share with her, down to dr appts and kids school show and tell days. She always has a fantastic smile on her face and makes people feel at home when they are dining with her. She deserves to be noticed and we need to let her know we appreciate all that she does for us." - Nominated by Sarah S.
"I promise you won’t find anyone that works harder or that is more personable with customers than my mom Jobeth. She has an amazing attitude and puts forth so much effort in getting to know all of her customers and making them feel like they are at home in our family restaurant 3rd Avenue Cafe." - Nominated by Caprice C.
Joel Toerpe from Top Shelf
"I am honestly not sure of Joel’s title at Top Shelf as him & his fiancé Rosie do it all, but I am nominating him for all his years of amazing hospitality for all the places he has graced. He has a heart of gold and is definitely a face Door County recognizes at any establishment for being a stand up guy. He deserves recognition for all the times he has gone above & beyond!" - Nominated by Katherine G.
Jonny Walker from Stone Harbor Pub
"He is very dependable and always upbeat. He is always friendly and putting our guests 1st. Medically trained and saved a guests life when the guest was choking. He is excellent at making people feel warm & welcome to our resort and our county!" - Nominated by Nancy B.
Julie Giller from Julie's Park Café & Motel
"Julie was serving our table on 12/1/23 and was so kind to our children. She convinced my daughter to try something new and she was not disappointed. Delicious food and even better customer service." - Nominated by Kendra D.
Kathy Guckenberg from Wagon Trail Campground
"Kathy always greets guests at Wagon Trail Campground with a smile even at the end of the season when she is exhausted from months of long days working in the office and problem solving issues as they come up. Anyone who has visited WTC knows that Kathy will give the best advice on things to do around the Peninsula. She also creates a wonderful seasonal experience for all of the campground workers and seasonal campers. Even though she is one of the owners (along with her hard working husband, Tim), she works right beside the other employees to make sure everyone who camps there will have a wonderful experience." - Nominated by Sarah S.
Kirstin Seaquist from Ashbrooke Hotel
"Kirstin Seaquist is a great example of a small, independent hotel's front line employee. Kirstin's management style is exactly the type that any small business would be proud of. From her interactions with hotel guests, to her conversations with other employees, to jumping in and doing whatever task needs to be done to make the hotel run smoothly, Kirstin is willing to assist in any way she can, always with a smile on her face. We are very proud to have her (and every other member of our staff) on our team!" - Nominated by Fred A.
Krzysztof Krol from Prince of Pierogi
"For your warmth and kindness. He knows how to make his clients feel very good, he always has a big smile when he serves you. He has a great ability to remember and that makes you feel at home when you return to Prince of Pierogi because he recognizes you and always greets you by name. He is very familiar, sociable and with a great sense of humor. He has great charisma. He is a very good person." - Nominated by Lia G.
Lana Hall from Ephraim Shores Resort
"Lana Spearo-Hall has been an employee of Ephraim Shores for 45 years and managing the resort for 27 of those years. She has not only gone out of her way to make guests feel like family, she tries to accommodate small and large requests that are not the norm. Our guest think of her as a friend and have been truly saddened by her announcement that she is retiring at the end of this year. She has missed many personal family events over the years and her dedication to both Ephraim Shores Resort and its guests is unmatchable. It has been an honor to work with her for 40 years and she will be missed by both staff and guests." - Nominated by Jolynn N.
"We have been staying at Ephraim Shores for our Door County vacations for the last 16 years. Lana has always made us feel welcome. She has always been willing to help with little details of our stay or changes that we have had to make. We appreciate it when she is just available to chat. To us she represents Door County hospitality." - Nominated by Richard S.
Casey Josefon from Hands On
"Casey is the funniest smartest fastest KIND person you can ever know; and that includes animals too...maybe not spiders though." - Nominated by Laura A.
Lauren Thistle from Door County Fire Company
"Lauren always greets us with a smile and a hello, using our first names, that's great she remembers. Even if we are not in her section she stops for the greeting or goodbye. I look forward going there." - Nominated by Michael S.
Lena MacDonald from Northern Grill and Pizza
"Alway upbeat, always helpful, Lena welcomes everyone as though they are family. Nothing is too much for this remarkable young woman - she handles chaos with aplomb and good humor. She also leads a karaoke night of great music and fun." - Nominated by Nancy A.S.
Lorraine Laboy-Roman from Door County Maritime Museum & Lighthouse Preservation Society, Inc.
"Lorraine is the epitome of a Hospitality Hero for the Door County Maritime Museum and the entire community. She responds to the daily questions and inquiries from museum guests and callers with a friendly demeanor, often providing them with more information than they perhaps bargained for. I have overheard phone calls when Lorraine spends 15 minutes or more with potential visitors, practically helping to plan their entire Door County vacation – restaurants, hotels, additional attractions and other activities. She efficiently processes hundreds of museum memberships each year, smoothing the way for guests to visit all three museum locations and other businesses in our communities. She processes hundreds of annual donations to the museum, making sure our supporters are thanked and acknowledged quickly and appropriately. During the two very busy Door County Lighthouse Festival weekends, Lorraine is in the office for the entire time, seamlessly making sure thousands of guests are properly registered for their tours and in the right place at the right time. When weather conditions warrant a last-minute tour change, she handles those situations with unruffled professionalism." - Nominated by Sam P.
Madison Buna from Wild Tomato
"Madison is a Door County native and local who goes above and beyond in her service for guests at Wild Tomato. She has served there since high school, returning every summer during college to live, work, and support our community. She full-heartedly believes in keeping Door County local and sharing her knowledge and experiences with the guests she serves. Whether it's a recommendation for a beach, the best spot for dessert, or even a local mechanic who can help out in a pinch — she has helped countless families make the most of their experience while visiting. Likewise, Madison currently works full-time at Pinkert Law Firm in Sturgeon Bay as she prepares to attend law school in the fall of 2024. Despite pulling 40 hours a week there, she still carves out large chunks of her weekend and free time to support Wild Tomato and the guests who have come to know and love her there. After attending law school, Madison intends to return to Door County to provide legal services and support for our community. Her dedication and passion are unmatched, and you won't find a better representation of a "Hospitality Hero" than her." - Nominated by Alec F.
Margaret Magle from Other World Books and More
"Always helping the community, raising money for local schools and for different causes like Cancer, Heart disease, Alzheimer’s, and so much more. Each month she picks a cause and all her tips plus more goes in to a money container and at the end of the month it is turned in to the cause of that month, raising several thousand's of dollars. And on top of this she has what is called a blessing box, this is a small food pantry that helps feed local people that have fallen on hard times and need a little help with food and personal items. And at the same time she struggles with fallen times too.I can’t imagine a more giving person in the community that should be nominated. Than k you for taking the time to read this, Wendy Shepard (Fairy-Tale Couture.)" - Nominated by Wendy S.
Martina from Zerosum
"Her joyful spirit no matter how busy and incredible gift in culinary creations." - Nominated by Annie W.
Max Johnson from The Middle Bar
"Max is always there to greet you with a smile. He always makes sure you have the best time possible!" - Nominated by Erika S.
Melinda Peterson from Bridgeport Waterfront Resort
"Melinda always goes above and beyond for any guest that stays at the resort. She has a heart of gold and strives to make sure the guest satisfaction is always #1 and when t isn’t up to the guest standard or something unforeseen comes up, she is always doing what she can to accommodate them." - Nominated by Krystn H.
Missy LeBelle from High Point Condo Inn
"Missy is an outstanding leader in hospitality in Door County. She and her team are friendly, warm and exceptionally committed to the high quality guest experience at High Point Inn. She is active in the Ephraim tourism council, Destination Door County and serves on the board of the WI Hotel and Lodging Association. As a Door County resident for more than 30 years, Missy is a wonderful ambassador for the county. She’s extremely connected, well respected and always ready to greet guests and visitors with a smile. She is simply the best!" - Nominated by Lynn H.
Nancy Bogenschutz from Pheasant Park Resort
"Nancy always has a smile on her face and a kind word for each person she meets! Her laugh is amazing and she can find a connection with anyone. She is forever sharing her favorite Door County spots with guests and they always come back to thank her. Nancy has boundless energy and brightens the day for everyone she comes in contact with! We are so lucky to have Nancy on our team." - Nominated by Joan H.
Nolan from English Inn
"Nolan is always such a great server. Kind, knowledgeable, and fun! We request him every time." - Nominated by Alexis W.
Olivia McDonald from Door County Coffee
"Olivia works so hard to keep the crazy long lines for coffee moving. Making sure customers are happy, but MOST of all her fellow coffee makers working side by side with smiles. She is a full time mom of a beautiful 6 month old baby girl, and is working hard to set cash aside for her wedding to her wonder hard working fiance Kale Jeanquardt. She drives everyday from Brussels to carlsville to make all your favorite coffee selections WITH A HAPPY SWEET SMILING FACE!" - Nominated by Lisa F.
Pam from White Gull Inn
"Pam goes above and beyond in service, friendliness, and courtesy at White Gull Inn. When I was trying to make a lodging reservation for next summer, she looked through all possible openings and even something that might open up if someone didn’t rebook for next year. Took the time to contact me multiple times with possibilities. And kept assuring me that something would work. And it did. Can’t wait for our stay next July. Also Pam always greets us when we stop in for meals and has a smile on her face as the phone is constantly ringing and someone at counter needing to talk too. All of the staff at White Gull inn is great and goes above and beyond — they are what make the Inn great!!" - Nominated by Kathy S.
Patricia Jahnke from Polished to Perfection by Peppi Lynn
"Patti is the owner of her own small business and provides AMAZING cleaning services for my small company and also many other throughout Door County. She is always on time, never misses a beat and one of the most positive people/workers I've ever met. She strives to do her best (and she always does). She knows HER name is on HER business and she stands by her name. She provides beautiful, welcoming and VERY CLEAN rentals for my guests to enjoy beautiful Door County. My small business wouldn't be the same without her small business. I thank her every day for what she created. She may not be a front-line worker at a restaurant but without her cleaning services (and there aren't many in Door County) many other small businesses wouldn't survive. I strongly urge you to consider Patti for a WINNER!! She's the ultimate best and a WINNER to me and others in the County." - Nominated by Rebecca B.
Paula Hanson from Bluefront Café
"Paula's consistent hospitality and professionalism is a model for others in the industry. Timing in food sevice is always a gift and Paula seems to really have mastered that delicate balance! She is a wonderful breath of fresh air and needs to be rewarded accordingly. Thank you for honoring this very important industry in this way!! Bless you all!!" - Nominated by Michaela H.
Peter Peterson from Orchards at Egg Harbor Golf Course
"Petey understands the importance of delivering the best quality to the customer. He always has a smile on his face and is the best teammate anyone could ask for. Petey deserves this award!!" - Nominated by Trey B.
Quincy Chomeau from Analog Ice Cream and Coffee
"She always has such a bright smile on her face. Whenever I come in she could say something small that just makes my entire day! She is really deserving of this. She is so kind, funny, and thoughtful." - Nominated by Kyle K.
Robyn Kornusky from Little Sweden
"Excellent with people, extremely great knowledge of Door County and always there to help." - Nominated by Richard K.
"Robyn has a fantastic, bubbly personality that is perfect for the hospitality industry. Her ability to remember names and preferences is key to her success." - Nominated by Tim S.
"Robyn always goes above and beyond to welcome guests to Little Sweden. She provides tailored recommendations to guests about businesses throughout Door County and information about local events. She takes care of issues and requests and always has a smile on her face." - Nominated by Angela M.
"Robyn Kornysky is certainly my hospitality hero! She consistently goes above and beyond the call of duty. She always has a smile and helps in any way she can at the resort. She has personally helped my wife and I, along with various guests in ensuring that our stay in Door County is always exceptional. Once she assisted my wife and I in getting early into the resort [which is virtually impossible because usually it is full for the Christmas Holiday] allowing us to miss a blizzard and still celebrate Christmas at the resort. She always has a 'can do' attitude...when others say 'no' she always finds a way to make it a 'yes.' Robyn Kornusky absolutely deserves this award! She is my hospitality hero!" - Nominated by Jason M.
"Robyn’s personality lights up any room! She is so dedicated to her job and a pleasure to be around! You could be talking about a sale, the resort in general, or a packer game- but she is sure to put a smile on your face! She’s down to earth- a genuine person with a huge heart, and always goes the extra mile! I can’t express enough how many times she’s helped us with reservations, problems with our accounts, snow storms, car troubles, the list goes on and on! She always made our Door County experience so memorable!! We’ve been coming to Door County for many years and Now friends join in the fun with us. Robyn goes above and beyond and is a true example of a wonderful employee and a hero in our eyes in so many ways. She’s a jewel, and Little Sweden doesn’t know how lucky they are to have her! Her light never stops shining!" - Nominated by Mary A.
Sam Martinez from Chop
"Sam is the friendliest server! . He remembers us from year to year. Sam is attentive and makes sure everything is to our liking. We trust Sam as our Door County concierge! He always recommends the best places and local spots we should visit." - Nominated by Brenda C.
Sarah DeNamur from FlourGirl Patissier
"Sarah is a one woman operation, a single mom and an all around Wonder Woman! She is always so accommodating to any requests. She goes above and beyond ALWAYS! Door County is lucky to have her small business there!!" - Nominated by Carol A.
Scott McEnvoy from Culinaria
"Always an excellent part of the community and a smile. We are so fortunate to have his business and extra activities he helps do. From his deli, to go’s, coffee, pop-ups with and with out other businesses, catering, food pantries, just an all round great guy & business." - Nominated by Renee W.
Shannon Vertz from Centerpointe Yacht Services
"Shannon has done an amazing job at managing our marina year after year. Every year exceeding the previous. Our marina has very happy customers because of Shannon's hard work and thorough instruction and training for the marina staff. Marina managers do a lot of work in order to create and maintain a successfully operating marina. Because this work is often behind the scenes, it can lead to all that daunting and time consuming work going unrecognized and acknowledged. This would be a great way to show appreciation for all the hard work and dedication that Shannon gives for our company. Shannon is truly a wonderful nomination and I hope that she gets some of the recognition she very much deserves." - Nominated by Cathy B.
Dear Door County Hospitality Awards Committee - I am writing to enthusiastically nominate Shannon Vertz, the Marina/Cottage Manager at CenterPointe Marina, for the prestigious title of County's Best Hospitality Hero. In my view, Shannon Vertz has consistently gone above and beyond in providing exceptional service and creating memorable experiences for visitors to Door County. Shannon Vertz has been an integral part of the hospitality industry in Door County for several years. Throughout this time, she has demonstrated an unwavering commitment to ensuring guests feel welcomed, valued, and truly at home. Her passion for hospitality is evident in every interaction with visitors, creating an atmosphere that reflects the warmth and charm that Door County is known for. Here are a few highlights of Shannon's outstanding contributions to the hospitality sector in our community:Exceptional Customer Service: Shannon consistently goes the extra mile to exceed guests' expectations. Whether it's assisting with boat rentals, providing local insights, or ensuring the cottages are impeccably maintained, she always prioritizes guest satisfaction. Innovative Guest Experiences: Shannon has introduced inn programs and events to enhance the overall guest experience. Whether it's themed nights, exclusive packages, or unique activities, she consistently strives to make each visitor's stay memorable. Because of her dedication, CenterPointe Marina was nominated best marina in Door County in 2022! Positive Team Leadership: As a manager, Shannon fosters a positive and collaborative work environment. Her leadership style inspires the team to deliver exceptional service and ensures that everyone shares in the commitment to hospitality excellence.In conclusion, Shannon Vertz is a true Hospitality Hero, embodying the spirit of Door County's warm and welcoming hospitality. I wholeheartedly believe that she deserves to be recognized as the County's Best Hospitality Hero for 2023. Thank you for considering my nomination. I am confident that Shannon Vertz will continue to contribute significantly to the reputation and success of Door County's hospitality industry." - Nominated by Mary Mattson
Shawn from Barringers
"Always so hospitable friendly, and makes you feel right at home." - Nominated by Sharon B.
Simone Reindl from Four Way Bar
"She rocks." - Nominated by Jeremy M.
Stephanie Mleziva from Blue Horse Beach Café
"Stephanie is friendly, caring, kind and professionally amazing!!!" - Nominated by Chad M.
Steve C from Door County Island Hopper
"Steve transports my daughter to and from her treatment daily 7 days a week, rain, sleet, snow. Her treatment is from Sturgeon Bay to Green Bay and back at 5:30 everyday. He is amazingly reliable. He is definitely the definition of a HERO." - Nominated by Leanne C.
Susan from Julie's Park Café
"Even though she’s a Packers fan and doesn’t look finally upon me as a Bears fan, Susan always makes my experience at Julie’s memorable. She will have full on conversations with us, and make sure we have everything we need when we’re at Julie’s." - Nominated by Grant L.
Tammy Anderson from Sister Bay Bowl
"Tammy has been a waitress at the Bowl for several years. She takes care of her customers as though they were family. She remembers orders and anticipates needs all in a friendly personal manner. I always hope she will be my waitress." - Nominated by Roberta K.
"Tammy has been my family's favorite server at the Sister Bay Bowl for as long as I can remember. My Grandmother would always request to be in Tammy's section every time we went there because Tammy took such great care of her and the family. My Grandmother has been gone for many years, but the family still requests Tammy each time we go to the Sister Bay Bowl and we have been known to wait much longer just to get into her section. Tammy has an amazing smile, a quick wit and an infectious laugh that draws you in. She has a way of making you feel like you are the most important person in the room and she works hard to make sure that you have the best experience when you are seated in her section. We have taken many people to the Sister Bay Bowl over the years and they all say she is one of the best servers that they have ever had! Tammy deserves the honor of being named our Hospitality Hero because she is not just a server in a restaurant. Over the years she has become more like family to us and we would love to be able to let everyone know just how incredible she is!" - Nominated by Paul S.
Theresa from Dovetail Bar and Grill
"Theresa is one of the most welcoming, genuine, humerus, caring, dedicated hospitality workers in Door County!! From the second you enter Dovetail either Theresa or Terry great you with a welcoming smile and you immediately feel that you’re going to have a great experience. Theresa does an amazing job with her instagram posts. You can’t help but smile after you watch one of her posts. Dovetail opened only 6 months ago, but it has quickly become our go to stop after a long drive to Door County. The food is really great, but even better is just being in a homey, comfortable setting where you can truly relax. And it’s Theresa that truly goes above and beyond to make everyone feel welcome. You always leave feeling better than when you arrived, and that is a rarity these days. Thank you Theresa for truly being an ambassador of hospitality for Door County!! You’re the best!" - Nominated by Peter N.
Trent Synder from Bridge Up Brewing & Door County Cherry Hut
"Trent goes above and beyond to ensure his employees and guests have an unforgettable experience that guests have returned year after year recounting. He supports other small businesses and truly embodies the values of Door County." - Nominated by Payton K.
Tristan Guger from Landmark Resort & The Carrington
"Tristan is not an ordinary F&B manager... he fills any role in the restaurant that's needed. He can do it all.... Bartend, serve, dishwash, cook. In addition to his job responsibilities he filled in as the restaurants sous chef all summer to avoid restaurant closures." - Nominated by Ellie S.
Vicenta Jauregui from Eagle Harbor Inn
"Chenta has been an amazing housekeeper and housekeeping manager for decades here at Eagle Harbor Inn. Her attention to detail, and hard work are an example to all of our employees. She is unfailingly cheerful, considerate, and kind to every guest she encounters and is extremely reliable in her work. Chenta goes the extra-step even on long days." - Nominated by Matthew G.
Vicki Burke from Cedar Crossing
"Vicki is one of the kindest people we have ever met. We have grown to know her over the past 20 years through going to the Inn at Cedar Crossing for breakfast (pre covid) and many dinners. Our family has been visiting Door County for over 50 years and we always have to stop in and see Vicki a few times during our visits. She has seen our families grow and has truly become a friend to our whole extended family. She lost her husband a few years ago and loves working at Cedar Crossing so much, she continues to commute from Green Bay. She is always smiling and loves a good chat. Cedar Crossing has went through new ownership and many staff changes in the past few years and it is so nice to know Vicki will always be there to greet us." - Nominated by Amy A.
Victoria Kleidon from FIKA Bakery
"She goes above and beyond-always happy and wonderful with all customers, even when she is dealing with personal hardships-she NEVER lets on-always happy and professional. She comes in early and stays later-even coming in to help or make sure it’s done-without extra compensation! Her work ethic has been stellar and she constantly cares about the business, her co-workers and Door County! She’s a tired Mom and wife-who cares greatly about what she does!!!" - Nominated by Heather L.
Vlad Banjanac from Mezzanine & One Barrel
"I am nominating Vlad for his exceptional kindness and extraordinary ability to make everyone feel seen and valued. His welcoming demeanor and caring nature create an environment that is both warm and inviting, leaving an indelible mark on all who cross his path. Vlad consistently goes above and beyond in his efforts, ensuring that everyone he interacts with feels not just acknowledged, but truly appreciated. His commitment to fostering a positive experience is evident in every interaction, reflecting a level of dedication that deserves recognition. In a world that can often feel cold and impersonal, Vlad's kindness shines brightly, offering a beacon of warmth and humanity that stands as a testament to his remarkable character." - Nominated by Christiana T.
Ward Merkel from Hidden Harbor Condominiums
"For many years, Ward Merkel has ensured that Hidden Harbor is a recognized as a top notch destination in Door County. But beyond the responsibilities of his full-time and on-call responsibilities as maintenance manager at Hidden Harbor, Ward serves as a Supervisor on the Gibraltar Town Board, is a member of the Gibraltar Parks & Land and Building Committees, and also volunteers with the Gibraltar Fire & Rescue Team. Every visitor to the communities within Gibraltar benefits from Ward’s dedication to helping make Door County a the best that it can be. Ward is a true Hospitality Hero!" - Nominated by Carol S.
William Schartner from The Lodge at Leathem Smith
"Wiilie is well know bartender for last 30 plus years. He is working at The Lodge last 13 years. Well know bartender in Door County, people are coming all over just to see him when he is working. He is legend and I am so proud that I know him for last 10 years." - Nominated by Milan S.
Jaimie from Al Johnson's
"She always always is pleasant - even to customers who are testy and rude." - Nominated by Greg H.
Jana from Northern Bar & Grill
"Great bar service. She knows how to handle a crowd. Always a great attitude! Makes some killer martini's." - Nominated by Jennifer B.
The Deli Crew at Main Street Market
"The Deli Crew will take your order, have it ready when you request and all with smiles. They are all talented, capable, season-oriented. They have suggestions for whatever you are preparing for and good ones! They make a variety of meals to go and one is better than the next. They have snacks, salads, pizzas, hot soup and lunch daily. If you're interested in making your life easier these days - go to the Deli." - Nominated by Lavonne C.
Mary Stout from Lautenbach's Orchard Country Winery
"Just a great friendly lady." - Nominated by Dave B.
"Mary’s service, knowledge was above and beyond. Her smile is contagious. Very impressive and a wonderful experience." - Nominated by Darcy C.
"Everytime I go there Mary goes above and beyond! My mother was with me one time and was choking on a piece of food and Mary, without hesitation, ran and got some few extra napkins and stuck around to see if my mom was alright." - Nominated by Logan B.
"Exceptional service." - Nominated by Stefania C.
"Mary is an exceptionally kind and hard working friend. She deserves this because she truly defines what it means to LIVE the door county lifestyle. Her style and smile always make my day." - Nominated by Sydney C.
"Mary provided excellent service, conversation, and was extremely knowledgeable about the wine selection and Door County lore. She deserves recognition for being a stellar hospitality hero." - Nominated by Alyssa K.
"Mary was such a welcoming and helpful presence during our trip to Door County! She clearly knew the area and gave us great recommendations for the remainder of our trip. She went above and beyond in her customer service for us after our engagement, and we can’t thank her enough!" - Nominated by Zoe S.
"She’d always willing to come in and help customers with a smile. She’s efficient and friendly. Mary exemplifies the hospitality Door County is known for." - Nominated by Carly S.
"Mary has displayed an excellent quality of work & care for her position, she has gone above & beyond the call in terms of customer service, alongside her common courtesy & friendly demeanor." - Nominated by Daniel M.
"Mary is truly a ray of sunshine. Funny, sassy, efficient and dedicated to showing her customers attention to good service and a good time. I would love to see her rewarded for her effort and work ethic!" - Nominated by Susan M.
"Is an amazing super nice and very hard working." - Nominated by Trent B.
"Mary does a great job pouring wine and explaining things at the wine tasting station at Lautenbachs She has a great smile and friendly outgoing personality and goes above and beyond. what would be expected of her as a server." - Nominated by Debra D.
"Mary is always ready to help with a smile and a friendly quip. She'll tell you all about the wines and provide recommendations on sights and events around Door County." - Nominated by Theo H.
"I came through and stopped in. My bartender Mary was absolutely amazing. She knew the menu very well and really took the time to help me decide what I wanted to order. She was very friendly and helpful finding places around town to visit while we were in town. By far the best service I’ve had in a long time. I definitely will stop in next time I come through town!! I believe she deserves this nomination hands down!!" - Nominated by Michaela E.
"Absolutely amazing service and impeccable kindness always shown." - Nominated by Larissa C.
Mattea Fischer at Cultured
"Not only does Mattea make stellar bakery, her little cafe offers fabulous breakfast sandwiches, local coffee, etc. She (and her small staff) are always smiling, appreciative and HARD WORKING! She's got the muscles to prove it, too. Although we try to live low-carb, Mattea's bakery is one of our few 'splurges', and we always feel welcomed & appreciated at Cultured!" - Nominated by Mickey M.
"Mattea goes above and beyond for each guest while delivering superb product. Kind soul that cares about the community." - Nominated by Abby D.
Owen Abalado from Trixie's
"Owen is extremely warm & welcoming. He’s turned Trixie’s into a sought after experience. Even more, he’s so involved in the DC community & strives to make it more inclusive." - Nominated by Laura P.
"He’s just the best there is! he always welcomes you and goes above and beyond to create a memorable experience. we dine there whenever we visit and had our reception there in 2022. Owen made our whole experience so special and everyone loved him and the service we received" - Nominated by Jess A.
"Owen is so great at welcoming guests to Trixie’s and “wrangling” the sometimes anxious patrons who have often waited in line for an hour or more. He’s polite and kind and an incredible representative of Trixie’s and Door County." - Nominated by Karen W.
Sam Radosevich from Sip
"Sam continues to go above and beyond her position, jumping in to help wherever is needed. She cooks in the kitchen, makes the prettiest coffee, greets customers with a warm, smiling face, ensures customers get everything they need to make their experience enjoyable, manages the schedule, and many other extremely helpful things. She not only acts like a manager, but a friend to the crew and customers. She works long hours, even sometimes on her days off, and her positivity and hard work is amazing. She is a role model in this community and a ray of sunshine!" - Nominated by Jessica S.
"Sam works tirelessly to ensure that Sip’s daily operations run smoothly. You can find her running errands, helping in the kitchen, behind the coffee bar, or making up trivia questions for their weekly trivia night. She truly wears all the hats while keeping a welcoming smile on her face." - Nominated by Jessica N.
Tim and Kathy Guckenberg from Wagon Trail Campground
"Kathy and Tim are extremely friendly, They are always willing to accommodate us. Excellent customer service from staff. The grounds are always kept clean and has beautiful landscaping. The bathrooms are impeccable!!" - Nominated by Elaine H.
"Great customer service, Very clean facilities, always willing to fit you into a camp site." - Nominated by Dan H.