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The Door County Certified Tourism Ambassador Program is a multi faceted program that serves to increase regional tourism by inspiring front-line employees and volunteers to turn each visitor encounter into a positive experience. This National, Professional program demonstrates our dedication to promoting our destination as the best, with a high level of commitment to our visitors.
In order to become a Door County Certified Tourism Ambassador, an individual must complete the required pre-class reading, attend a half day classroom session (either morning or afternoon) and complete an open book examination. Upon successful completion, the participants will earn the Certified Tourism Ambassador designation and receive a CTA certificate and lapel pin.
WHAT'S IN IT FOR YOU?
By becoming a Door County Certified Tourism Ambassador, you'll have the tools and knowledge necessary to create a more memorable visitor experience and being a CTA does not come without its benefits. Such benefits include:
The curriculum is delivered through pre-reading and in-class participation.
Module 1: The Power of Tourism
Module 2: Discovering our Area
Module 3: Knowing, Finding and Using Resources
Module 4: Exceeding Customer Expectations
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