Certified Tourism Ambassador Program

Door County Certified Tourism Ambassador Program (CTA)

The Door County Certified Tourism Ambassador Program is a multi faceted program that serves to increase regional tourism by inspiring front-line employees and volunteers to turn each visitor encounter into a positive experience.  This National, Professional program demonstrates our dedication to promoting our destination as the best, with a high level of commitment to our visitors. 

PROGRAM REQUIREMENTS

In order to become a Door County Certified Tourism Ambassador, an individual must complete the required pre-class reading, attend a half day classroom session (either morning or afternoon) and complete an open book examination.   Upon successful completion, the participants will earn the Certified Tourism Ambassador designation and receive a CTA certificate and lapel pin.

 WHAT'S IN IT FOR YOU?

By becoming a Door County Certified Tourism Ambassador, you'll have the tools and knowledge necessary to create a more memorable visitor experience and being a CTA does not come without its benefits.  Such benefits include:  

  • Freebies and Discounts from generous businesses throughout Door County (nearly $500 worth in 2015)
  • A Potential for increased business and/or higher tips
  • Builds valuable, lifelong skills
  • Provides you with an opportunity to advance your career
  • Provides many networking opportunities
  • Opportunities for rewards and incentives locally & national

 PROGRAM CURRICULUM

The curriculum is delivered through pre-reading and in-class participation.

Module 1:  The Power of Tourism
Module 2:  Discovering our Area
Module 3:  Knowing, Finding and Using Resources
Module 4:  Exceeding Customer Expectations

Click HERE for the complete 2018 CTA Class Schedule

SIGN UP FOR A CLASS TODAY!